How It Works

Our palletised freight transport service follows a straightforward process from booking through to delivery and proof of delivery.

1

Booking

Contact us with your transport requirements. Provide details including:

  • Collection address
  • Delivery address
  • Number of pallets
  • Pallet dimensions and weight
  • Preferred collection date/time
  • Required delivery date
  • Description of goods

We'll review your requirements and provide a quote. For contract customers, we can establish regular scheduled deliveries.

2

Collection

On the scheduled collection date, we arrive at your location to collect your palletised goods.

Please ensure:

  • Goods are palletised and ready for collection
  • Pallets are properly secured
  • Collection point is accessible
  • Someone is available to confirm collection

We'll confirm collection and provide collection documentation.

3

Transport

Your goods are transported using optimised routes to ensure reliable delivery within agreed timeframes.

During transport:

  • Goods are handled safely
  • Routes are planned for efficiency
  • Delivery windows are maintained
  • You can track progress if required
4

Delivery & Proof of Delivery

Delivery is completed at the agreed location within the specified delivery window.

Upon delivery:

  • Delivery is confirmed with recipient
  • Proof of delivery documentation is provided
  • Any delivery notes or issues are recorded
  • Delivery confirmation is sent to you

Proof of delivery includes date, time, recipient details, and delivery confirmation.

Contract Deliveries

For businesses requiring regular deliveries, we offer contract delivery services:

  • Scheduled collections: Regular collection times arranged to suit your operations
  • Agreed delivery schedules: Regular delivery windows established for your routes
  • Consistent service: Reliable service for your regular transport needs
  • Streamlined process: Simplified booking process for regular customers

Contact us to discuss establishing a contract delivery service for your business.

Delivery Options

We offer various delivery options:

  • Scheduled deliveries: Regular contract deliveries on agreed schedules
  • Next-day delivery: Available where routes and capacity allow
  • Same-day delivery: Available for local routes where capacity permits

Please contact us to discuss availability and pricing for your specific delivery requirements.

What You Need to Provide

To ensure smooth collection and delivery, please provide:

  • Accurate collection and delivery addresses
  • Contact details for collection and delivery points
  • Pallet count and dimensions
  • Weight information
  • Description of goods (to confirm they fall within our service scope)
  • Preferred collection and delivery times
  • Any special access requirements

Important: Goods Requirements

We transport non-regulated, non-hazardous goods only. Please ensure your goods fall within our service scope. If you're unsure, contact us before booking.

View our compliance standards →

Ready to Get Started?

Contact us to discuss your transport requirements and receive a quote.

Request a Quote